Refund policy

At AquaIntelli, we stand behind the quality of our products. Please review our return policy carefully before purchasing.

1. Return Eligibility

We accept returns within 7 days of delivery under the following conditions:

• The item is unused
• The item is in original packaging
• The item is in resellable condition
• Proof of purchase is provided

Returns that do not meet these conditions will be declined.

2. Non-Returnable Situations

We do not accept returns for:

• Products that have been installed
• Products damaged during installation
• Electrical items exposed to water damage due to improper setup
• Incorrect product selection by the customer
• Incompatibility with the customer’s plumbing or water pressure system

3. Instant Electric Faucet Notice

Instant heating faucets require adequate water pressure to function properly.

Operating pressure range: 0.04 – 0.5 MPa

It is the customer’s responsibility to confirm compatibility before purchase.
Returns will not be accepted due to low water pressure or plumbing limitations.

We strongly recommend professional installation.